Shipping policy

Last Updated: 28 August 2026

At LivaniLiving we want the delivery side of your order to be as considered as the products themselves, so our shipping terms are set out plainly below. Every order within the United Kingdom ships free.

Shipping Locations

This shipping policy applies to orders delivered within the United Kingdom.

Delivery Times

  • Order Cutoff Time: 4:00 PM (UK Time). Anything placed after that is processed the following business day, which can add a day to the estimate below.
  • Order Handling Time: 1 to 2 business days, Monday to Friday. Once processed, your order is handed to one of our carriers.
  • Transit Time: 6 to 8 business days, Monday to Friday.
  • Estimated Delivery Time: 7 to 10 business days in total.

Delivery windows are estimates and can move for reasons outside our control.

Carrier Services

We work with established carriers to deliver across the United Kingdom, including USPS, UPS, and FedEx.

Shipping Costs

  • Free Shipping: every order within the United Kingdom ships free, with no minimum spend.
  • Paid Shipping: for any destination outside our free shipping zone, the cost is calculated and shown at checkout.

Delivery Issues

If anything goes wrong in transit, including a delay or a package that cannot be found, contact our customer service team straight away. We will chase it with the carrier and make sure your order reaches you.

Tracking Your Order

As soon as your order ships you will receive an email containing your tracking number. You can follow your parcel on our Order Tracking Page: https://livaniliving.com/apps/trackyourorder

Changes to This Policy

We may revise this Shipping Policy at any time. Changes appear on this page with a new Last Updated date, so please look back occasionally. Continuing to use our website after a change means you accept the revised policy.

Questions?

Visit our FAQ page or contact our customer support team and we will help.

Contact Information

Store Address: 11 Delphinium Road, Newport NP10 9JF, United Kingdom
Store Email: info@livaniliving.com
Store Phone: +447537169191
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (UK Time)
We do our best to reply to your e-mail within 1 to 2 business days.